Frequently Asked Questions
Have a question? We've got your answers!
PreFire offers a wide range of gaming accessories including high-precision mice, durable keyboards (both mechanical and membrane), ergonomic gamepads, and premium mouse pads. Each product is designed to enhance your gaming experience.
Choosing the right gaming mouse depends on your gaming style. If you play fast-paced games, a mouse with a high DPI sensor and customizable buttons would be ideal. Ergonomics are also important for long gaming sessions, so consider the shape and weight of the mouse as well.
PreFire offers both mechanical and membrane keyboards to suit different preferences. Mechanical keyboards provide tactile feedback and are preferred by gamers who value responsiveness. Membrane keyboards are quieter and more affordable, making them a good choice for everyday use.
Yes, all PreFire products come with a standard one-year warranty. We are committed to quality and customer satisfaction, so if you experience any issues with your product, our support team will be happy to assist with repairs or replacements.
Absolutely! Our keyboards and mice come with customizable RGB lighting that you can adjust to match your setup. You can choose from various colors and lighting effects through the PreFire software that comes with the product.
You can contact our customer support team 24/7 via live chat on our website, email at [email protected], or through our social media channels. We're here to help with any questions or issues you may have.